Our agents’ requests came by text, Slack and hallway, and things fell through.
Now every request and every task lands on one list by day, and the whole ops team works from it.
Send this to my team leaderBefore Rig
Open house steps lived in one sheet, pending checklists in another and the newsletter in someone’s head. Agents asked for marketing or new photos wherever they caught someone, and two people would do the same job while another got missed.
Coach opens each staff member’s day with a short briefing: what needs them, what’s on today and what’s already handled.
More about CoachWhat Rig does
- From a listing or a pending, an agent asks for what they need, like marketing, updated listing photos or an extension. It lands on Tasks for staff, tied to that file.
- One list by day, Overdue, Today, Tomorrow, This week and Later, with lanes for open houses, listings, pendings, requests, forms, events and routines.
- One tap on I’m on it, and everyone sees who has the task, so nobody doubles up.
- Push a task to the next work day in one tap. Rig never lets it slip past the day it’s actually needed, like the open house or the closing.
- Routines, like the newsletter or the monthly file check, show up on their day without anyone remembering.
- A task due on a Saturday shows up on Friday, set by your staff’s work days.
- Your Today screen opens with what needs you, what’s due and the files waiting on ops.
Every feature on every plan, priced by the size of your team.
Pick the plan that fits the number of people on your team, check out, and start running your office in Rig today.
Rig Operations
Available nowEvery plan includes every feature and Coach. Your plan counts everyone on your team in Rig: agents, staff, admins and owners.
New teams pay a one-time setup fee of $300.
Want help getting set up? Add Done-for-you setup at checkout for $500, and we set up Rig with you on a 60-minute call.
What Done-for-you setup includes
We set up Rig with you on a 60-minute call: your team basics, logo and colors; your people added to Members from a list you send; Slack and Google connected, with a channel picked for each kind of post; your open house, listing and pending settings matched to how you work; your lockboxes added; your team’s documents added for Coach.
Checkout is on Stripe. After you pay, you pick your team’s address, like yourteam.userig.com, and your sign-in email arrives in minutes.
Questions about requests and tasks.
Do agents see the task list?
Tasks is for your staff. Agents send requests from their listings and pendings, and the open house steps that are theirs show up on their Daily focus.
Can each person see only their own tasks?
Yes. Switch between Everyone, Mine and In progress, and filter by lane.
What is a routine?
Work that repeats on a schedule, like the weekly newsletter or the monthly file check. Rig puts it on the list on its day, every week or month.
What else Rig runs.
Run the office
- Open housesWe ran hundreds of open houses from a spreadsheet.
- LockboxesWe kept losing track of our lockboxes.
- Listings and pendingsWe typed the same details three times for every new file.
- E-signaturesWe were paying for DocuSign to send our own paperwork.
- Your team’s home pageOur agents had a dozen bookmarks and still asked where the form was.
Grow the team
- Daily focusWe built every agent’s scorecard by hand, every morning.
- Business plansOur agents wrote a business plan in January and never looked at it again.
- Challenges and awardsOur contests died by week two, and year-end awards took a week of digging.
- Client eventsWe couldn’t tell which agents invited anyone to our client events.
Bring people on
Everywhere in Rig
Now any PDF goes out for signature from Rig, and the signed copy and its record stay with the team.
See how it works