We typed the same details three times for every new file.
Now the agent uploads the paperwork, Coach fills in the form, and Rig files it, announces it and tracks it.
Send this to my team leaderBefore Rig
When a deal went pending, ops got a text, a screenshot and a forwarded contract. A new listing meant the same details in an email, a form and a spreadsheet, and nobody could tell later which steps were done.
Coach reads the package and fills in the parties, dates, price, lender and inspection, so the agent only has to check it.
More about CoachWhat Rig does
- Coach reads the listing documents or the contract and fills in the form. The agent checks it and submits.
- Full addresses from Google, with city, state and ZIP code, and every date picked from a calendar.
- Ops gets every detail by email, the team sees the announcement in Slack, and Rig files the documents in Google Drive.
- Each new listing and pending gets its own Slack channel, named for the street, with the agent and the team added and every answer pinned.
- Each side of a pending, listing, buyer or both, gets its own Slack message. Commission shows only if you turn it on, and never on a listing announcement.
- The desk shows every listing and pending, its checklist of ops steps, the key dates and what closes this month.
- Your own questions, documents and Slack message, set in Settings.
- A weekly sales report of actives, pendings and solds goes to your leaders on the day and time you choose.
I asked Daryl to build Rig because many processes in our office still ran on spreadsheets, Google Forms and a lot of chasing. Now hundreds of open houses, every lockbox and every pending run through one place, and my agents get what they need without me hunting anyone down. It thinks like an ops director because it was built with one.
Every feature on every plan, priced by the size of your team.
Pick the plan that fits the number of people on your team, check out, and start running your office in Rig today.
Rig Operations
Available nowEvery plan includes every feature and Coach. Your plan counts everyone on your team in Rig: agents, staff, admins and owners.
New teams pay a one-time setup fee of $300.
Want help getting set up? Add Done-for-you setup at checkout for $500, and we set up Rig with you on a 60-minute call.
What Done-for-you setup includes
We set up Rig with you on a 60-minute call: your team basics, logo and colors; your people added to Members from a list you send; Slack and Google connected, with a channel picked for each kind of post; your open house, listing and pending settings matched to how you work; your lockboxes added; your team’s documents added for Coach.
Checkout is on Stripe. After you pay, you pick your team’s address, like yourteam.userig.com, and your sign-in email arrives in minutes.
Questions about listings and pendings.
Does Rig replace our transaction management system?
Rig runs your team’s intake and ops steps. The brokerage’s file stays in the system your brokerage requires, and connecting SkySlope is on the roadmap.
Can we add listings that started before Rig?
Yes. Each one takes about a minute to add to the desk.
Who sees commission?
Listing announcements never show it. On pendings it appears in Slack only if your team turns that on.
Read the guide: How transaction coordinators process pendings faster, How to process listing files without the back-and-forth.
What else Rig runs.
Run the office
- Open housesWe ran hundreds of open houses from a spreadsheet.
- LockboxesWe kept losing track of our lockboxes.
- Requests and tasksOur agents’ requests came by text, Slack and hallway, and things fell through.
- E-signaturesWe were paying for DocuSign to send our own paperwork.
- Your team’s home pageOur agents had a dozen bookmarks and still asked where the form was.
Grow the team
- Daily focusWe built every agent’s scorecard by hand, every morning.
- Business plansOur agents wrote a business plan in January and never looked at it again.
- Challenges and awardsOur contests died by week two, and year-end awards took a week of digging.
- Client eventsWe couldn’t tell which agents invited anyone to our client events.
Bring people on
Everywhere in Rig
Now every request and every task lands on one list by day, and the whole ops team works from it.
See how it works