We kept losing track of our lockboxes.
Now every box has a QR code. Agents scan it and pick their name, and Rig knows where every box is.
Send this to my team leaderBefore Rig
Nobody knew which agent had which box, which house it was on, or when it came back. Codes went out by text, and a box that went missing usually stayed missing.
Agents ask Coach what they’re holding, or tell it to check a box in or out.
More about CoachWhat Rig does
- Scan the QR code on the box, or use your team’s home page, pick your name, and check it out or back in. The property address fills in from Google.
- The box’s codes go to the agent by email after checkout. They never show on a page.
- Boxes out too long change color as they age, at about 60, 90 and 120 days, and Rig reminds the agent and the team.
- Managers see every box, who has it and its full history.
- When a box comes back without a scan, staff check it in from the manager view.
I asked Daryl to build Rig because many processes in our office still ran on spreadsheets, Google Forms and a lot of chasing. Now hundreds of open houses, every lockbox and every pending run through one place, and my agents get what they need without me hunting anyone down. It thinks like an ops director because it was built with one.
Every feature on every plan, priced by the size of your team.
Pick the plan that fits the number of people on your team, check out, and start running your office in Rig today.
Rig Operations
Available nowEvery plan includes every feature and Coach. Your plan counts everyone on your team in Rig: agents, staff, admins and owners.
New teams pay a one-time setup fee of $300.
Want help getting set up? Add Done-for-you setup at checkout for $500, and we set up Rig with you on a 60-minute call.
What Done-for-you setup includes
We set up Rig with you on a 60-minute call: your team basics, logo and colors; your people added to Members from a list you send; Slack and Google connected, with a channel picked for each kind of post; your open house, listing and pending settings matched to how you work; your lockboxes added; your team’s documents added for Coach.
Checkout is on Stripe. After you pay, you pick your team’s address, like yourteam.userig.com, and your sign-in email arrives in minutes.
Questions about lockboxes.
Does this work with electronic MLS lockboxes?
Rig is built for your team’s own coded lockboxes, the ones you hand out and need back. Electronic MLS lockboxes stay in their own app.
Do agents see the lockbox codes on screen?
No. Codes go to the agent by email after checkout and never show on a page, including the public checkout page.
What happens when a box is out too long?
Its row changes color at about 60, 90 and 120 days, and Rig reminds the agent and the team until it comes back.
Read the guide: How to track lockboxes across a real estate team.
What else Rig runs.
Run the office
- Open housesWe ran hundreds of open houses from a spreadsheet.
- Listings and pendingsWe typed the same details three times for every new file.
- Requests and tasksOur agents’ requests came by text, Slack and hallway, and things fell through.
- E-signaturesWe were paying for DocuSign to send our own paperwork.
- Your team’s home pageOur agents had a dozen bookmarks and still asked where the form was.
Grow the team
- Daily focusWe built every agent’s scorecard by hand, every morning.
- Business plansOur agents wrote a business plan in January and never looked at it again.
- Challenges and awardsOur contests died by week two, and year-end awards took a week of digging.
- Client eventsWe couldn’t tell which agents invited anyone to our client events.
Bring people on
Everywhere in Rig
Now the agent uploads the paperwork, Coach fills in the form, and Rig files it, announces it and tracks it.
See how it works